Terms and Conditions
Acceptance of Terms
By using our services, you agree to these terms and conditions.
These terms govern your use of our financial planning services and website. Please read them carefully before proceeding.
Definitions
For the purposes of these terms:
- • Service: Financial planning and investment advisory services provided by Clarivonexus
- • User: Any individual or entity accessing or using our services
- • Content: All information, data, text, and materials on our website
- • Company: Clarivonexus and its affiliated entities
Service Usage
Guidelines for using our services:
Permitted Uses
- • Accessing information for personal financial planning purposes
- • Engaging our services for legitimate investment advice
- • Sharing content with proper attribution and permission
Prohibited Uses
- • Using our services for illegal or fraudulent activities
- • Attempting to breach our security systems
- • Reproducing content without authorization
- • Providing false or misleading information
User Responsibilities
As a user of our services, you agree to:
- • Provide accurate and complete information about your financial situation
- • Maintain the confidentiality of your account information
- • Comply with all applicable laws and regulations
- • Notify us promptly of any changes to your circumstances
Intellectual Property
Our website and services contain proprietary information:
All content, trademarks, and intellectual property belong to Clarivonexus
Unauthorized use, reproduction, or distribution is prohibited
Payment Terms
Payment terms for our services include:
- • Fees are due as specified in your service agreement (VAT included where applicable)
- • Representative APR of 4.5% applies to payment plans over 12 months
- • Cancellation terms are outlined in your specific service contract
Limitation of Liability
Our liability is limited to the extent permitted by Australian law:
Investment values may fluctuate and past performance does not guarantee future results
We are not liable for investment losses, market volatility, or decisions made based on our advice
Dispute Resolution
Disputes will be resolved through the following process:
Arbitration
Most disputes will be resolved through binding arbitration
Arbitration follows Australian commercial arbitration rules
Australian Financial Complaints Authority
Financial services complaints can be lodged with AFCA
Online dispute resolution platform: www.afca.org.au
Complaints email: info@clarivonexus.com
Termination
Either party may terminate services for:
- • Breach of these terms and conditions
- • Non-payment of fees or charges
- • Request by either party with appropriate notice
Governing Law
These terms are governed by the laws of Australia and the state of New South Wales.
Changes to Terms
We may modify these terms at any time. Material changes will be communicated with 30 days notice.
Last Updated: June 26, 2025
Legal Contact
For legal matters, contact us at info@clarivonexus.com or +61 4 8968 4106.
Company Name: Clarivonexus
Email: info@clarivonexus.com
Address: 125 Collins Street, Melbourne VIC 3000, Australia